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Archive for December 22nd, 2011


The Home Depot called back

I came home to find two messages on my machine, both about the window price. One was from Rob (the District Sales Manager), and the other was from Charles (the New England Manager of Installation Services).

Figure I’ll call Charles, as he sounds a notch higher than Rob…

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So I finally found a spare minute to email Tammie the Project Manager about getting a refund for over-payment on the windows:

Hi Tammie —

I’ve been trying to find a spare minute to email you, & TaDa! I finally found one

Thanks for mailing the project paperwork to be – it got soaked in a rainstorm while I was at work, but fortunately dried nicely

We seem to have a problem however. W/ all the rigamarole of swapping out the replacement windows for the new construction ones, it seems that I overpaid by about $200 (I don’t have the exact amount) as the new construction windows are considerably cheaper. What do I do about getting the refund?

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